Ready to transform your sales approach and achieve new levels of success? This essential online course provides a comprehensive roadmap to mastering core sales skills, regardless of your experience level

We'll equip you with the basic foundations of effective sales, helping you understand the sales process from start to finish.

Dive deep into the qualities that define top-performing salespeople and cultivate the winning mindset needed to overcome challenges and close deals. Whether you're new to sales or looking to sharpen your existing abilities, this course will empower you with the knowledge and confidence to excel.

Skill Level: Beginner

In this course, participants will:

Understand the value of teamwork to individuals and company’s productivity.

Identify characteristics of effective team members versus ineffective team members.

Handle different conflicts that may occur while working in a team.  

Value the assets and specificity of each team member.


Skill Level: Beginner

In this course, participants will:

  • Normalize the presence of conflicts

  • List the effects of conflict

  • Know the inconveniences of ignoring a conflict

  • Distinguish the five modes of conflict resolution

  • Understand and implementing the Win-Win situation technique

  • Use practical tips like I-Messages to resolve conflicts


Skill Level: Beginner

In this course, participants will:

  • Learn the basics of the public speaking skill

  • Know how to build a professional rapport with the audience

  • Be able to prepare a presentation


Skill Level: Beginner

In this course, participants will:

  • Understand leadership definition

  • Identify the characteristics of a good leader

  • Identify the characteristics of a bad leader

  • Be aware of their personal qualities to work on

  • Identify the different leadership styles


Skill Level: Beginner

In this course, participants will:

  • Understand that problem-solving skills can be improved
  • Learn the problem solving essential technique
  • Be encouraged to use the creative/critical thinking method

Skill Level: Beginner

In this course, the participants will:

  • Perform Time Management Quiz
  • Look through Case Studies
  • Understand SMART Goals
  • Understand the To-do List: the Stephen Covey Matrix

Skill Level: Beginner

In this course, participants will understand:

  • Listening: Do and Do Not
  • Active Listening
  • Facial Expressions
  • Bodily Expressions
  • Difference between Sympathy and Empathy
  • Emotional Intelligence

Skill Level: Beginner