In this course, participants will:
Learn the key provisions of Lebanese Labor Law
In this course, participants will:
Learn the different work ethics and professional behaviors in the workplace environment
Know practical Do's and Don’ts at the workplace
In this course, participants will:
Understand the value of teamwork to individuals and company’s productivity.
Identify characteristics of effective team members versus ineffective team members.
Handle different conflicts that may occur while working in a team.
Value the assets and specificity of each team member.
In this course, participants will:
Normalize the presence of conflicts
List the effects of conflict
Know the inconveniences of ignoring a conflict
Distinguish the five modes of conflict resolution
Understand and implementing the Win-Win situation technique
Use practical tips like I-Messages to resolve conflicts
In this course, participants will:
Learn the basics of the public speaking skill
Know how to build a professional rapport with the audience
Be able to prepare a presentation
In this course, participants will:
Understand leadership definition
Identify the characteristics of a good leader
Identify the characteristics of a bad leader
Be aware of their personal qualities to work on
Identify the different leadership styles
In this course, participants will:
- Understand that problem-solving skills can be improved
- Learn the problem solving essential technique
- Be encouraged to use the creative/critical thinking method
In this course, the participants will:
- Perform Time Management Quiz
- Look through Case Studies
- Understand SMART Goals
- Understand the To-do List: the Stephen Covey Matrix
In this course, participants will understand:
- Listening: Do and Do Not
- Active Listening
- Facial Expressions
- Bodily Expressions
- Difference between Sympathy and Empathy
- Emotional Intelligence
